WHAT’S THE BILLING PROCESS?
We’ll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after 45 days the account is not taken care of, we’ll look to you for final settlement of your bill.
Remember that your hospital bill does not include fees for the professional services of your physician, surgeon, anesthesiologist, radiologist, pathologist, consulting physicians and emergency room physicians. You will receive separate billings for services provided by physicians and specialists.
If your insurance company requests additional information from you, please respond as soon as possible. A delay in returning requested information may delay payment to your account. After your discharge, the hospital will send you a monthly statement to keep you informed of any insurance payments and the balance of your account.
OTHERWISE, WE ACCEPT:
- Cash
- Check
- Money Order
- VISA
- MasterCard
- American Express
- Discover
If you can’t pay your bill, we can help. You may be eligible for financial assistance programs. Contact our Financial Counselor at (800) 801-5090 ext. 5460, or (337) 239-5460, Monday – Friday, 8:30 a.m. to 5 p.m., or visit essconnection.com for more information.
IF YOU HAVE INSURANCE:
We accept all major health insurance plans and managed care programs.
Contact our Business Office at (800) 801-5090 ext. 5273, or (337) 239-5273 if you have questions.
IF YOU DON’T HAVE INSURANCE:
No one will be denied necessary medical care due to lack of insurance or inability to pay. However, if you are uninsured you may be asked to pay a deposit when you’re admitted or when you register for an outpatient procedure.
If you cannot afford the cost of care, the hospital will assist you in identifying and applying for any federal or state programs that may be available to you. The hospital will also help determine if you are eligible for Cobra benefits under any previous plan.